Contacting Zavvi by Phone
Zavvi does not encourage contact by phone. Independent sources give the Zavvi customer service phone number as 0844 243 9088, 0844 264 0702 or 01606 336 169.
Calls to 0844 numbers are typically charged at higher rates than calls to normal landlines due to the inclusion of a surcharge to pay for the service being provided. 0844 numbers generate an income for either the organization being called or their telephone company. Total 0844-number call costs will typically be anywhere from 8p to 62p per minute, plus an additional per-call charge of up to 7p; calls from landlines are always cheaper (8p-19p) than from mobile phones (44p-62p). In most circumstances, 0845 numbers will cost you more to call than a normal landline and will not be included in any free-call allowances or “bundled minutes” that your tariff offers.
The prefix 01606 is for Northwich and the surrounding area. 01606 numbers are normal landline numbers, charged at standard rates. If your tariff does not offer inclusive calls to landlines, or you are calling at a time of day when charges apply, typical rates for landline calls are between 6p and 12p per minute (depending on your phone company) plus between 16p and 19p per call. If you are calling from a mobile, the cost will be between 20p and 55p per minute (depending on your phone company).
Contacting Zavvi via the Internet
The address of the Zavvi website is website. In the Help section there is a list of answers to frequently asked questions. Moreover, there is an internal search engine to help you find the information you are looking for. The same section also has a form to fill out in order to send the company an email; Zavvi aim to answer emails within one working day.
Zavvi on Social Media
Just over 100,000 people have liked and/or follow Zavvi on Facebook. The FB page (zavvionline) does not seem to accept incoming messages. You can, however, DM Zavvi on Facebook through their website. There is also a separate Zavvi Gamerz FB page (@ZavviGamerz), with 10,000 followers. The Zavvi Twitter feed has 42,500 followers. To contact customer services, tweet @zavvi_cs; their “core operating hours” are from 8am to 8pm daily. Two thousand people follow zavvi.com on Google+, while 1,700 do so on Pinterest. Zavviuk has a following of 5,300 on Instagram. The zavvi.com YouTube channel has 1,450 subscribers.
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