XDP was formed in 1995 and is now one of the largest privately-owned parcel carriers in the UK, with a team of over 500 and a franchise network of over 60 depots. It operates a manual sortation system, which it says ensures a much lower incidence of damage compared to automated belt systems.
Contact XDP by phone
The XDP customer services telephone number is 0843 178 2222. Calls cost up to 7 pence a minute. However, if you are a consignee expecting to receive a delivery then all queries should be directed to the sender, XDP says on its website. If you have difficulty reaching the department, you could consider calling one of the regional offices, such as XDP in Bradford, telephone 01274 657 530 and ask for assistance there. Alternatively, you can try phoning the XDP head office on 01675471118. The mail address of the head office is: XDP LTD, Fairview Industrial Estate, Kingsbury Road, Curdworth B76 9EE. The company does not provide any other numbers on its web site, but it does have online contact forms on its website, and it also publishes a number of email addresses you can use. There is no specific phone number for complaints about XDP services. The company s divided into three divisions. These are XDP Express, XDP Homedrop, and XDP Logisitics.
Contact XDP customer service on the internet
The internet web site address for XDP and its three divisions is www.xdp.co.uk. The home page offers a simple online service for quick comments and enquiries – you need to provide your name, your email address and fill in a ‘Comments’ box, press ‘send’ and a customer service team member will get in contact with you. Alternatively, here are a range of email addresses you can use to get in contact. For general enquires, use firstname.lastname@example.org. For customer services, the email address is email@example.com and enquiries about Sales should go to firstname.lastname@example.org. The Accounts office address is email@example.com and Technical Services is firstname.lastname@example.org. The home page also has a ‘Delivery Tracker’ function: key in your consignment number and your post code to find out the status of your delivery. The site also has a ‘Customer Login’ tab, and a tab to apply for an XDP account, which takes you to an online application form.
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