Wowcher is a UK website founded in 2010 which offers deals under which a customer buys a voucher (a “Wowcher”) which can be redeemed at businesses listed on the site offering everything from gourmet meals to boat tours and psychic services at discounted prices. It serves 52 cities around the UK and Ireland.
Contact Wowcher by phone
The Wowcher telephone number for private customers is 0203 699 5024. That customer service number is available between 8AM and 5.30PM from Monday to Friday. If you are an existing or potential future Business customer you should call 0208 323 5609. Even if you don’t know where to start, th company’s dedicated team of Account Managers will be on hand to help. Wowcher, on its website, also offers a ‘Live Chat’ service so you can type messages to customer services staff and hopefully receive the answers you are looking for. You also have the option of writing to the company at the following address: Wowcher , Northcliffe House, Meadow Road, Derby DE1 2BH. The company does not provide a telephone number for press enquiries. All press enquiries should be sent by email to: email@example.com. The organization stresses that only Press related emails will receive a response. If you are unable to receive a satisfactory response to your questions or complaints you may have, Wowcher’s terms and conditions suggest you contact the Citizens Advice bureau or 0345 4040 506, or check its website, www.adviceguide.org.uk for contact details.
Contact Wowcher customer service on the internet
First stop is to call up the Wowcher internet website site: www.wowcher.co.uk. An issue with using the website to obtain email addresses or use its online forms or live chat service is that it its main function is to publicise and sell rather than provide customer services. Dozen of pages of publicity for items on sale ned to be downloaded and scrolled through before you reach the ‘Contact Us’ information and help sections at the bottom of the home page. In time, you should be able to click through to the live chat service (open 9AM to 5.30PM Mondays to Fridays) and the FAQs page. Business customers can use an email address: firstname.lastname@example.org. For queries from existing customers or complaints, you can login and choose a topic from the menu below and send an online message by cicking ‘Submit’.
Twitter and Facebook queries to Wowcher are answered between 8AM and 4.30PM Monday to Friday on www.twitter.com/wowcher_support and www.facebook.com/wowcher.co.uk
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