Working Tax Credit is a UK government scheme providing low-paid individuals with up to £1960 a year. To be eligible you must be aged from 16 to 24 and have a child or a qualifying disability, or over 24, with or without children, do some paid work and have an income below a certain level.
Contact Working Tax Credit staff by phone
You can telephone Working Tax Credit staff at Her Majesty’s Customs and Revenue Service to obtain information about getting a claim form, to tell HMRC about changes to your circumstances or with a general enquiry. The main telephone number for Working Tax Credit is 0345 300 3900. You can also send a text to 0345 300 3909, or if you are outside the UK, you can call +44 2890 538 192. These numbers are open from 8AM to 8PM, Monday to Friday, from 8AM to 4PM Saturday and 9AM to 5PM Sunday. There is no customer service on Easter Sunday, Christmas Day, Boxing Day and New Year’s Day. The best times to call are Tuesday to Thursday between 8.30AM and 10.30AM and 2PM to 4PM, or on a Sunday. You can’t claim tax credits and Universal Credit at the same time. If you call the Working Tax Credit office, you’ll be asked for some information and given an estimate of how much you’ll get. You may be asked for your National Insurance number, your income for the last tax year, details of any benefits you get, details of any childcare payments and the number of hours you work per week.
Contact Working Tax Credit customer service on the internet
If you want to apply for Working Tax Credit, have general queries or want to report a change in circumstances, your first point of call online is the Working Tax Credit internet web site: www.gov.uk/working-tax-credit/overview. The website provides you with an overview of the scheme, explains who s eligible, how much you will get and how to claim. If you’re new to tax credits you’ll need to order a claim form, and the website has a link to that form. If the Working Tax Credit office has overpaid you, you may need to repay it. If you’ve received too much tax credits and don’t think you should have to pay it back because you met your responsibilities and they didn’t meet theirs. You can either contact the online Help Desk, tor ell HMCR via your Government Gateway Account.
You can use Twitter to get general help from HMRC. We can’t discuss specific cases or an individual’s tax affairs, so please don’t give any personal details. Start your tweet with @HMRCcustomers
Rate this post
No ratings at this time