Virgin tramlines are a network of trains that operate around the UK. Launched in 1997, the Virgin Rail Group, specialises in long distance passenger services between London, West Midlands, North West England, North Wales and Scotland. The Virgin Train service connects six of the UK’s largest cities, London, Manchester, Liverpool, Birmingham, Glasgow and Edinburgh.
What’s the Virgin Trains phone?
The Virgin Trains customer service can be contacted on their main telephone number, which is: 0344 556 5650. This number is for customers who are looking for to make an online booking or is wanting to make an enquiry about a refund. This is not a free tele-phone number, and customers can contact this number seven days a week between the hours of, 08:00 to 22:00.
Customers who are travelling with Virgin Trains and need assisted travel can contact the support team on: 0800 015 8123. This is a free telephone number and customers requiring special assistance on a Virgin Trains journey area asked to contact the team at least 24 hours in advance of the travel.
Bike reservations are also possible with the Virgin Atlantic train system, and any custom-ers wanting to make a bike reservation can call the following number: 0344 556 5650.
Virgin Trains Customer Service by Internet
Cutomers who would like to contact the Virgin Trains online, can fill out the form, which will be send to their customer support team. Customers who are wanting to provide feedback should contact the team by filling out the form.
Customers who are travelling with Virgin Trains and need assisted travel can contact the support team online by filling in the contact form on the website.
Customers who are wanting access to the Virgin Trains online chat team, can do so by clicking on the link on the website.
Virgin trains have a big presence on social media and use their social media platforms to encourage communication and interaction with their customers. The Virgin Trains twitter page can be found here at: twitter.com/VirginTrains. Here customers can ask the support team any questions, provide feedback about a recent journey and make more specific enquiries. The Twitter support team are available 24 hours a day, seven days a week.
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