Founded in 1948, Toys R Us, Inc. is an American toy and juvenile-products retailer whose headquarters are in Wayne, New Jersey, in the New York City metropolitan area. The company arrived in Britain in 1985 when they opened five stores and are now present in all four countries of the UK. There are over 1500 Toys R Us stores worldwide in 33 countries.
Contacting Toys R Us by Phone
The Toys R Us customer service phone number is 01628 414168. This line is open between 9am and 5pm on weekdays. For Gold Card Customer Service, ring 0345 367 7878. This line is open from 8.30am to 5.30pm on weekdays. For Online Customer Service, call 0345 786 9778. This line is open daily between 8:00am and 8:00pm. You can fax Toys R Us on 0191 416 8551.
The prefix 01628 is for Maidenhead and the surrounding area. 01628 numbers are normal landline numbers, charged at standard rates. If your tariff does not offer inclusive calls to landlines, or you are calling at a time of day when charges apply, typical rates for landline calls are between 6p and 12p per minute (depending on your phone company) plus between 16p and 19p per call.
If you are calling from a mobile, the cost will be between 20p and 55p per minute (depending on your phone company).
Calling an 0345 number costs exactly the same as calling a friend or neighbour on their home phone. Phone tariffs that come with inclusive minutes or ‘free’ calls to landlines include calls to 0345 numbers in exactly the same way as for normal landline numbers starting 01 or 02.
Contacting Toys R Us via the Internet
The address of the Toys R Us website is website. There is a Need Help? Ask Emma window that allows you to start a live chat with an agent. There is also a tab on the right-hand side of the page for leaving feedback. The Contact Us section has a list of frequently asked questions (FAQs). The same section has a form to fill out in order to send Toys R Us an email. You can email the company directly by writing a mail.
Toys R Us on Social Media
Around 280,000 people have liked and/or follow Toys R Us on Facebook. The FB page (@toysrusuk) typically replies instantly to incoming calls with an 86% response rate. The company’s Twitter feed (@toysrusuk) has 26,500 followers. Just over a thousand people follow Toys R Us on Google+, while almost 25,000 do so on Pinterest and 268,000 do so on Instagram. The Toys R Us YouTube channel has 20,600 subscribers. Finally, over two thousand professionals follow the company on LinkedIn
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