TNT N.V. was an international express, mail-delivery and logistics services company with headquarters in Hoofddorp, Netherlands. TNT operated the Dutch national postal service under the name TNT Post. The group also offered postal services in eight other European countries. TNT’s mail division recorded sales of about €4.2 billion in 2009. Since 2016, TNT is part of the FedEx Group.
Contacting TNT by Phone
The TNT customer service phone number is Freephone 0800 100 600. This line is open from 8.30am to 5.30pm on weekdays.
0800 numbers are generally completely free to call both from landline phones and from mobiles; they have no service charge or access charge and don’t use up your phone plan’s “free minutes” allowance.
Contacting TNT via the Internet
The Help Centre offers a list of answers to frequently asked questions (FAQs) and an internal search engine to help you find the information you are looking for. Alternatively, you can start a chat with a TNT agent from 8am to 6pm on weekdays. The Help Centre also offers a form on which to leave positive feedback and another on which to lodge a complaint. You can email the TNT customer service department directly by writing to firstname.lastname@example.org.
TNT on Social Media
TNT is followed and/or has been liked by 53,000 people on Facebook. The FB page (@TNTPeopleNetwork) is monitored from 9am to 5pm on weekdays, and incoming messages are typically answered within an hour with a 90% response rate. The company’s FB page specifically for the UK (@TNTUKOfficial) is followed by 3,500 people and is deemed very responsive to incoming messages. The TNT Twitter feed (@TNTMediaHub) has 3,000 followers. 27 people follow the logistics company on Google+, The TNT (global) YouTube channel has just under 2,000 followers, while their TNT UK & IE channel has 260. Finally, 117,000 professionals follow TNT (global), and 1,900 follow TNT UK, on LinkedIn.
Rate this post
5 stars(s) [3 rating(s)]