Thinkmoney is a Manchester-based banking-services provider. It is regulated by the Financial Conduct Authority under the Payment Services Regulations. Thinkmoney’s Personal Account is a managed bank account and has been granted a four star mark by the Fairbanking Foundation. Thinkmoney charges all customers a fixed monthly fee – £17.50 for a single account and £24.50 for a joint account – with no overdraft or transaction charges.
Contacting Thinkmoney by Phone
The Thinkmoney customer service phone number is 0161 672 8910 for new customers. This line is open between 9am and 8pm from Monday to Thursday, from 9am to 7pm on Friday, and from 9am to 5pm on Saturday. The Thinkmoney customer service phone number is 0161 779 5000 for existing customers. This line is open between 8am and 8pm from Monday to Thursday, from 8am to 6.30pm on Friday, and from 8am to 4.30pm on Saturday.
For general credit-card enquiries, call 0344 481 2812. However, if your credit card has been lost or stolen, dial Freephone 0800 952 5267.
0161 numbers are geographically specific to Manchester and the surrounding area. 0161 numbers are normal landline numbers, charged at standard rates. If your tariff does not offer inclusive calls to landlines, or you are calling at a time of day when charges apply, typical rates for landline calls are between 6p and 12p per minute (depending on your phone company) plus between 16p and 19p per call. If you are calling from a mobile, the cost will be between 20p and 55p per minute (depending on your phone company).
Calling an 0344 number costs exactly the same as calling a friend or neighbour on their home phone. Phone tariffs that come with inclusive minutes or ‘free’ calls to landlines include calls to 0344 numbers in exactly the same way as for normal landline numbers starting 01 or 02.
Contacting Thinkmoney via the Internet
The address of the Thinkmoney website is website. The Help For Customers section includes a list of answers to popular questions (i.e. FAQs) and there is also an internal search engine to help you find what you are looking for on the website. You can email the company directly by writing to website.
Thinkmoney on Social Media
26,000 people follow Thinkmoney on Facebook. The FB page (@ThinkMoneyUK) is monitored between 8am and 8pm from Monday to Thursday, from 8am to 6.30pm on Friday, and from 8am to 4.30 on Saturdays. Incoming messages are typically answered within an hour with a 99% response rate. The Thinkmoney Twitter account has 3,540 followers. Thinkmoney has just over 400 followers on Google+, 200 on Instagram and 80 on Pinterest. Finally, five thousand professionals follow the Think Money Group on LinkedIn.
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