Founded in 1825, Standard Life plc is an investment company with headquarters in Edinburgh and operations around the globe. It has 1.2 million shareholders in more than 50 countries and 4.5 million customers and clients worldwide, with a further 25 million customers through joint ventures in China and India. In 2017, the company reached an agreement to merge with Aberdeen Asset Management.
Contacting Standard Life by Phone
The Standard Life customer service phone number is 0345 272 8810. For Active Money Personal Pensions, call 0345 278 5626. For Self-Invested Personal Pension, dial 0345 084 5000. For other individual pensions, call Freephone 0800 634 7476. For Workplace Pensions, call Freephone 0800 634 7479. For retirement enquiries, call Freephone 0800 634 7477. If you have questions about an annuity, phone 0345 606 0007. If you have speech or hearing difficulties, please ring 0345 272 8841. Finally, if you wish to lodge a complaint, call 0345 60 60 042. All these lines are open from 9am to 5pm on weekdays.
Calling an 0345 number costs the same as calling a friend or neighbour on their home phone. Phone tariffs that come with inclusive minutes or ‘free’ calls to landlines include calls to 0345 numbers in exactly the same way as for normal landline numbers starting 01 or 02. If you don’t have any “free minutes” with your landline package, you will typically be charged up to 10p per minute. This can vary significantly depending on the day and the time you are making the call. If you call from a mobile and you don’t have any ‘free minutes’ left, the cost of calling an 0345 number will typically be between 10p and 40p per minute.
Contacting Standard Life via the Internet
The address of the Standard Life website is website. At the bottom of the homepage there is a link to a list of answers to frequently asked questions (FAQs), divided into five categories. You can email the company directly at website. If you wish to lodge a complaint, write to website.
Standard Life on Social Media
Some 12,700 people follow and/or have liked Standard Life on Facebook. The FB page (@StandardLifeUK) is monitored from 9am to 5pm on weekdays and typically answers incoming messages within a few hours with a 100% response rate. The company has 10,000 followers on Twitter (@StandardLifeUK). Standard Life Investments is followed by 330 people on Instagram. The Standard Life YouTube channel has 330 subscribers. 340 professionals follow Standard Life Savings on LinkedIn. Standard Life UK also has a Google+ page.
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