Founded in 1980, Stagecoach Group plc is an international transport group operating buses, trains, trams and express coaches. The group’s headquarters are in Perth, Scotland. Stagecoach is the second largest transport group in the United Kingdom. They operate around 8,100 vehicles and cover over 90 towns in the UK, carrying around 2.5 million passengers daily. Stagecoach UK Bus employs 18,000 people.
Contacting Stagecoach by Phone
There is no national Stagecoach customer service phone number. The nearest thing is the phone number of their head office, which is 01738 442111. If you wish to make a complaint, ring this number. The company provides customer service at a local level, so for instance the customer care number for Oxford is 01865 772250. This line is open from 7am to 8pm on weekdays, from 8am to 7pm at the weekend, and from 9am to 5pm on bank holidays.
The prefix 01738 is for Perth and the surrounding area, while the prefix 01865 is for Oxford and the surrounding area. These numbers are normal landline numbers, charged at standard rates. If your tariff does not offer inclusive calls to landlines, or you are calling at a time of day when charges apply, typical rates for landline calls are between 6p and 12p per minute (depending on your phone company) plus between 16p and 19p per call. If you are calling from a mobile, the cost will be between 20p and 55p per minute (depending on your phone company).
Contacting Stagecoach via the Internet
The address of the Stagecoach website is website. There is an internal search engine in the Help and Contact section to help you to find the information you are looking for. You can email the company directly by writing to website.
Stagecoach on Social Media
More than 36,000 people follow and/or have liked Stagecoach on Facebook. The FB page (@StagecoachBus) is monitored from 9am to 5pm on weekdays and is deemed very responsive to incoming messages, which are usually answered within a day with a 100% response rate. The company has separate Twitter accounts for each of nineteen regions across the UK. So, for example, if you are in the Southeast, tweet @StagecoachSE. This handle is monitored for incoming messages from 7am to 7pm on weekdays, between 7am and 6pm on Saturdays, and from 7.30am to 6pm on Sundays. The Stagecoach Bus YouTube channel has 760 subscribers. 45 people follow Stagecoach Bus on YouTube, while 410 follow the company on Instagram (Stagecoach Bus UK #buspeople). Finally, 1,400 professionals follow the bus company on LinkedIn.
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