SSE plc (formerly Scottish and Southern Energy plc) is a British energy company whose headquarters are in Perth, Scotland. SSE operates in United Kingdom and Ireland. It is involved in the generation and supply of electricity and gas, the operation of gas and telecoms networks and other energy-related services such as gas storage, exploration and production, contracting, connections and metering.
Contacting SSE by Phone
The SSE customer service phone number is 0345 026 2658. This line is open between 8am and 8pm Monday to Friday, or 8am to 2pm on Saturday. For boiler cover you can call 0330 1000 060 between 8am and 8pm, Monday to Saturday, or 10am to 6pm on Sunday. If your boiler breaks down, you can phone 0330 1000 070 at any time. For gas and electricity general enquiries, dial 0345 071 9710. For phone and broadband general enquiries, ring 0345 071 9886. For home services general enquiries, phone 0345 076 7646. Finally, for water general enquiries, call 0345 078 3200. The SSE call centres are based in the UK.
Calling an 0345 or an 0330 number costs exactly the same as calling a friend or neighbour on their home phone. While this means that they aren’t necessarily free to call, there are no premium-rate charges involved and the number receiving the call doesn’t make a profit from any call charges you do pay. Phone tariffs that come with inclusive minutes or ‘free’ calls to landlines include calls to 03 numbers in exactly the same way as for normal landline numbers starting 01 or 02. If you don’t have any “free minutes” with your landline package, you will typically be charged up to 10p per minute. This can vary significantly depending on the day and the time you are making the call. If you call from a mobile and you don’t have any ‘free minutes’ left, the cost of calling an 03 number will typically be between 10p and 40p per minute.
Contacting SSE via the Internet
The address of the SSE website is website. An internal search engine at the top of the homepage helps you to find the information you are looking for. The Contact Us subsection within the Help section leads to forms to fill out in order to email the company. You can email the SSE customer service department directly by writing to website.
SSE on Social Media
Nearly 70,000 people follow and/or have liked SSE on Facebook. The FB page (@yourSSE) is monitored for incoming messages between 8am and 4.30pm on weekdays and is deemed very responsive to incoming messages, which are usually answered within minutes, with a 100% response rate. The SSE Twitter account (@YourSSE) has 14,500 followers and is monitored for incoming messages at the same times as the FB page. The SSE YouTube channel has almost 2,500 subscribers. The SSE Google+ page has just 17 followers. Finally, 33,400 professionals follow SSE plc on LinkedIn.
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