Specsavers Optical Group Ltd is a British optical retail chain, operating globally, which offers “optician services”, along with eyeglasses, contact lenses and hearing aids. In 2012 it had the largest single market share of the four major opticians, with 42% of the market within the United Kingdom. The company has 1,648 branches in the United Kingdom, Ireland, Scandinavia, the Netherlands, Spain, Australia, and New Zealand.
Contacting Specsavers by Phone
The Specsavers customer service phone number is 0345 603 6026. This line is open from 8am to 8pm on weekdays, between 9am and 5pm on Saturdays, and from 10am to 4pm on Sundays. If you wish to lodge a complaint, dial 0115 933 0500.
Calling an 0345 number costs exactly the same as calling a friend or neighbour on their home phone. Phone tariffs that come with inclusive minutes or ‘free’ calls to landlines include calls to 0345 numbers in exactly the same way as for normal landline numbers starting 01 or 02. If you don’t have any “free minutes” with your landline package, you will typically be charged up to 10p per minute. This can vary significantly depending on the day and the time you are making the call. If you call from a mobile and you don’t have any ‘free minutes’ left, the cost of calling an 0345 number will typically be between 10p and 40p per minute.
The prefix 0115 is for Nottingham and the surrounding area. 0115 numbers are normal landline numbers, charged at standard rates. If your tariff does not offer inclusive calls to landlines, or you are calling at a time of day when charges apply, typical rates for landline calls are between 6p and 12p per minute (depending on your phone company) plus between 16p and 19p per call. If you are calling from a mobile, the cost will be between 20p and 55p per minute (depending on your phone company).
Contacting Specsavers via the Internet
The address of the Specsavers website is website. The website offers a list of answers to frequently asked questions in the Help & FAQs sections. In the Customer Care section there is a form to fill out to send an email to Specsavers. You can email the company directly by writing to website. Customer services aim to reply to emails within 48 hours. The website also offers an Ask An Expert feature by which you can write a question for a qualified optometrist or audiologist.
Specsavers on Social Media
A quarter of a million people follow and/or have liked Specsavers on Facebook. Messages sent to the FB page (@Specsavers) are typically answered instantly. The Specsavers Twitter account (@Specsavers) has 37,000 followers. Both the FB and Twitter accounts are monitored for incoming messages from 9.30am to 5pm on weekdays. 15,600 people follow Specsavers on Instagram, while 44 follow the company on Google+ (SpecsaversOfficial). The Specsavers YouTube channel has 17,000 subscribers. Finally, 26,000 professionals follow Specsavers on LinkedIn.
Rate this post
No ratings at this time