Founded in 1946, Sony Corporation is a Japanese multinational conglomerate corporation whose headquarters are in Minato, Tokyo. Its diversified business includes consumer and professional electronics, gaming, entertainment, and financial services. The company is one of the leading manufacturers of electronic products for the consumer and professional markets. The name is meant to echo both ‘sonic’ and ‘sonny’.
Contacting Sony by Phone
The Sony Mobile customer service phone number is 0370 523 7237. This line is open from 8am to 8pm on weekdays, and from 9am to 5pm on Saturdays. The Sony PlayStation customer service phone number is 0203 538 2665. This line is open from 10.30am to 7pm on weekdays. The Sony Electronics customer service phone number is 020 7365 2810. This line is open from 9am to 6pm on weekdays.
Unlike traditional landline phone numbers, 0370 numbers are not linked to specific geographic locations. However, the cost to call an 0370 number within the UK is always the same as calling a normal home or business landline. If your phone tariff offers inclusive calls to landlines, calls to 0370 numbers will also be included in the same way.
020 numbers are geographically specific to London. 020 numbers are normal landline numbers, charged at standard rates. If your tariff does not offer inclusive calls to landlines, or you are calling at a time of day when charges apply, typical rates for landline calls are between 6p and 12p per minute (depending on your phone company) plus between 16p and 19p per call. If you are calling from a mobile, the cost will be between 20p and 55p per minute (depending on your phone company).
Contacting Sony via the Internet
The address of the Sony website is website. You can start a chat about Sony Mobile from 8am to 8pm on weekdays, and from 9am to 5pm on Saturdays. On the website there are also forms to fill out to send an email to the company. You can email the company directly at website. There is also a Support Forum so that you can ask other customers for help.
Sony on Social Media
Almost 900,000 people follow Sony on Facebook. The FB page (@SonyUK) is monitored for incoming messages, which are usually answered within an hour with an 85% response rate. The company has 121,000 followers on Twitter (@SonyUK). The Sony Europe YouTube channel has 26,500 subscribers. Just under 4000 people follow Sony UK on Google+, while 1,200 people do so on Pinterest. On Instagram sonypicturesuk has 40,000 followers, while sonymusicuk has 20,000. Finally, 365,000 professionals follow the company on LinkedIn.
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