Founded in Claremorris (County Mayo) in 1986, Smyths (sic) Toys Superstores is an Irish chain provider of children’s toys and entertainment products with almost a hundred stores in the UK. The company is dedicated to encouraging learning and developing creativity in children. Smyths Stores are open seven days a week, all year round.
Contacting Smyths Toys by Phone
The Smyths Toys customer service phone number is 0333 344 1157. This line is open from 9am to 8pm on weekdays, between 9am and 5.30pm on Saturdays, and from 10am to 6pm on Sundays and bank holidays. Alternatively, you can contact the company directly on 0203 3285 038 or 0203 7640 823.
The cost of calling an 0333 number within the UK is always the same as that of calling a normal home or business landline. In theory, calls from a landline phone cost about 10p per minute, while calls from mobile phones cost between 3p and 55p. However, if your phone tariff offers free calls to landlines at certain times of day – or has inclusive calls or bundled minutes that cover calls to landline numbers – calls to 0333 numbers will be included in these deals in exactly the same way.
020 numbers are geographically specific to London. 020 numbers are normal landline numbers, charged at standard rates. If your tariff does not offer inclusive calls to landlines, or you are calling at a time of day when charges apply, typical rates for landline calls are between 6p and 12p per minute (depending on your phone company) plus between 16p and 19p per call. If you are calling from a mobile, the cost will be between 20p and 55p per minute (depending on your phone company).
Contacting Smyths Toys via the Internet
The address of the Smyths Toys website is website. In the Contact Us section there is a form to fill out to send an email to the company. You can email the company directly by writing to website. Smyths Toys aim to answer emails within 24 hours. The Help Centre section has lists of answers to frequently asked questions, organized into categories. You can start a live chat with a Smyths advisor on weekdays from 9am to 5.30pm.
Smyths Toys on Social Media
Some 625,000 people follow and/or have liked Smyths Toys on Facebook. The FB page (@smythstoyssuperstores) is deemed very responsive to incoming messages, which are typically answered within an hour with a 98% response rate. Just under 40,000 people follow Smyths on Twitter (@SmythsToysUK). For any queries or assistance tweet @AskSmythsToys, which is monitored for incoming messages seven days a week from 9am to 5.30pm. The Smyths Toys YouTube channel has 131,000 subscribers. 28,000 people follow the company on Instagram, while over 800 do so on Google+ and 450 do so on Pinterest. Finally, six thousand professionals follow Smyths Toys Superstores on LinkedIn.
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