Established in 2003, SerenataFlowers.com is an independent online florist who claim to offer some of the best-value flowers on the market as well as free delivery anywhere in the UK. International delivery is also offered for those wishing to send flowers abroad. For Same-Day delivery, order by 1.30pm and for next-day delivery by 10pm.
Contacting Serenata Flowers by Phone
According to their website, Serenata Flowers do not currently offer a phone service. Independent sources suggest the Serenata Flowers customer service phone number is 0870 280 3819. For complaints, dial 0117 911 3622.
0870 numbers are telephone numbers that are charged at higher rates due to the inclusion of a surcharge to pay for the service being provided. Special two-part charging arrangements apply when calling 0870 numbers. The first part of the call cost is your own phone company’s standard per-minute ‘access charge’. The second part is a variable ‘service charge’ which benefits the organization you are calling. They are responsible for advising you of the rate that applies before you call. The total per-minute cost of a call to a 0870 number will typically be anywhere from 8p to 68p, plus a per-call charge of up to 13p. 0870 calls are not compatible with free “inclusive minutes” allowances.
The prefix 0117 is for Bristol and the surrounding area. 0117 numbers are normal landline numbers, charged at standard rates. If your tariff does not offer inclusive calls to landlines, or you are calling at a time of day when charges apply, typical rates for landline calls are between 6p and 12p per minute (depending on your phone company) plus between 16p and 19p per call. If you are calling from a mobile, the cost will be between 20p and 55p per minute (depending on your phone company).
Contacting Serenata Flowers via the Internet
The address of the Serenata Flowers website is website. In the Information section there is a list of answers to frequently asked questions (FAQs). The Contact Customer Services button leads to a form to fill out in order to send Serenata Flowers an email. Customer services will get back in touch within 30 minutes.
Serenata Flowers on Social Media
Just under 50,000 people follow and/or have liked Serenata Flowers on Facebook. The FB page (@serenataflowers) is deemed very responsive to incoming messages as they respond within minutes with a 97% response rate. 15,000 people follow the florist’s on Twitter (@SerenataFlowers). Two-and-a-half thousand people follow Serenata Flowers on Pinterest, while two thousand do so on Instagram. They also have 720 followers on Google+. For some reason the company has two different YouTube channels: the SerenataFlowers YouTube channel has 420 subscribers, while the SerenataFlowers.com channel has a hundred subscribers. Finally, Serenata Flowers is followed by 220 professionals on LinkedIn.
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