Seatwave is an online ticket marketplace for buying and selling tickets to music, sporting and cultural events. Ticket sellers list their tickets on Seatwave and specify what price they would be willing to sell them for. Buyers browse the site, compare ticket prices and can then purchase the ticket they feel is the best deal.
Contacting Seatwave by Phone
On the premise that 95% of their customers’ questions are answered in the frequently asked questions (FAQs) on their website, Seatwave makes it extremely difficult to find their Customer Services number. Independent sources give the Seatwave customer service phone numbers as 0844 581 8180, 0333 003 5930 or 0207 082 8282. These lines are open from 9am to 6pm daily. If you would like to lodge a complaint, ring 0844 375 3138.
Telephone numbers starting with 0844 are ‘service numbers’ charged at special rates. Calls to 0844 numbers are typically charged at higher rates than calls to normal landlines due to the inclusion of a surcharge or ‘service charge’ to pay for the service being provided. Total 0843-number call costs will typically be anywhere from 8p to 62p per minute, plus an additional per-call charge of up to 7p. 0843 calls are not compatible with “free minutes”.
Calling an 0333 number costs exactly the same as calling a friend or neighbour on their home phone. Phone tariffs that come with inclusive minutes or ‘free’ calls to landlines include calls to 0333 numbers in exactly the same way as for normal landline numbers starting 01 or 02.
020 numbers are geographically specific to London. 020 numbers are normal landline numbers, charged at standard rates.
Contacting Seatwave via the Internet
The address of the Seatwave website is website. The site offers a list of frequently asked questions (FAQs) and there is an FAQ search engine. You can email the company directly by writing to website.
Seatwave on Social Media
Around 21.000 people follow and/or have liked Seatwave on Facebook. The FB page (@seatwave) is monitored for incoming calls from 9am to 5.30pm. 14,300 people follow Seatwave on Twitter, which is monitored for incoming calls from 9am to 5pm. For the Customer Service department, tweet @Seatwave_Help, which is monitored at the same times. The seatwave YouTube channel has 120 followers, while the Seatwave Google+ page has 200 followers. 13,000 professionals follow Ticketmaster-Seatwave on LinkedIn. Finally, 140 people follow Seatwave on Instagram.
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