Satsuma Loans (a trading name of Provident Personal Credit) is an online-only loan provider offering short-term loans. It was launched by doorstep lender Provident Financial in 2013. Satsuma Loans offer fixed weekly or monthly repayment plans and claim that there are no hidden fees or charges with their loans. Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk.
Contacting Satsuma Loans by Phone
The Satsuma Loans customer service phone number is Freephone 0800 694 0004. The alternative number is 0330 303 2000. These lines are open from 8am to 8pm on weekdays, and from 8.30am to 5pm on Saturdays.
0800 numbers are generally completely free to call both from landline phones and from mobiles; they have no service charge or access charge and don’t use up your phone plan’s “free minutes” allowance.
Calling an 0330 number costs exactly the same as calling a friend or neighbour on their home phone. While this means that they aren’t necessarily free to call, there are no premium-rate charges involved. Phone tariffs that come with inclusive minutes or ‘free’ calls to landlines include calls to 0330 numbers in exactly the same way as for normal landline numbers starting 01 or 02. If you don’t have any “free minutes” with your landline package, you will typically be charged up to 10p per minute. This can vary significantly depending on the day and the time you are making the call. If you call from a mobile and you don’t have any ‘free minutes’ left, the cost of calling an 0330 number will typically be between 10p and 40p per minute.
Contacting Satsuma Loans via the Internet
The address of the Satsuma Loans website is website. In the banner at the top of the website there is a list of answers to frequently asked questions (FAQs). There is the option of filling out a form in the Contact Us section, which allows you to email the company. You can contact Satsuma Loans’ customer service department directly by emailing website.
Satsuma Loans on Social Media
Some 8,000 people have liked and/or follow Satsuma Loans on Facebook. The FB page (@satsumaloans) is monitored for incoming calls, which are typically answered within a day – with a 100% response rate. Two and a half thousand people follow the company on Twitter (@SatsumaLoans). The Satsuma Loans YouTube channel has nearly 450 subscribers. 130 people follow the company on Google+, while 22 do so on Pinterest. An Instagram page has been created for the company, but there is neither content nor followers. 380 professionals follow Satsuma Loans’ LinkedIn page.
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