River Island is a high street fashion brand, with over 350 stores across the UK, Ireland and internationally, as well as six dedicated online sites operating in four currencies. Set up in 1948 by Bernard Lewis and his brothers in London, the company is still owned by the Lewis family.
Contact River Island by phone
As River Island has so many outlets, you need to be sure whether or not you need to contact an individual store, or its central service. The central number for River Island customer services for UK and Ireland is 0344 576 6444. This number is staffed seven days a week from 8AM to 8PM. The company notes that this number cannot be used by customers wishing to place orders by telephone. However, it can be used for enquiries about River Island Gift Cards. To find out individual River Island outlets’ phone numbers, the most easiest way is to go to the company website and then at the bottom of the home page, click on store locator. Apart from offer a search based on postcodes, the locator also can be filtered by searches for ‘superstores’ ‘large sizes’, ‘kids’ and other categories. To contact River Island Customer Services by post the address is: Customer Services, River Island Clothing Company, Chelsea House, Westgate, London W5 1DR. People wanting to apply for work at the company’s head office, can either submit an application on line, or you can phone an HR member about job opportunities on 0208 991 4500.
Contact River Island customer service on the internet
The River Island UK internet web site is www.riverisland.com. To send River Island a message via the website. Click on the ‘Contact Us’ tab right at the bottom of the company’s homepage. From there you can send an online message to it Customer Service team. The company asks that when contacting it this way, please provide as much information about your query as possible. Alternatively, you can email the team at email@example.com. Common queries received by the team relate to delivery times. The company says it aims to deliver Express delivery orders within 1 to 2 working days, while it aims to deliver all mainland UK standard delivery Orders within 3 to 4 days. To find out whether your local River Island store has a particular product in stock you will need to simply click on your chosen product, then click on the ‘check stock in store’ box.
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