Parcelforce is a courier and logistics service provider in the UK. Part of the Royal Mail group, Parcelforce looks after parcels and post for customers in the UK and for orders that are being sent internationally. Parcelforce operates a ‘hub and spoke’ service that is divided into two different hubs. One hub is a highly automated tracking and sorting centre and the the other hub is for UK parcels and international parcels. Parcelforce has a team of over 4,500 and their customer service team, based in Milton Keynes, UK are available to look after the customers and help them with all their parcel needs.
The customer service team at Parcelforce operates around the clock to provide dedicated and highly competent support to all their customers throughout the UK. Parcelforce has a highly trained support teams that serves their UK customers and all their parcel and postage needs.
Customers wanting to contact the Parcelforce customer service team the correct telephone number is: 0344 800 4466. Calls to this number are for all general enquiries, queries and questions and customers wanting to place a complaint can also call this number. This is a free telephone number so customers will not be charged.
Customers calling from outside the UK can call: +44 344 800 4466. This will not be a free telephone number when calling from outside the UK, so customers calling from outside the UK should check their international calling charges with their phone service provider.
The Parcelforce customer service team is available from 08:00 to 19:00, Monday to Friday and from 08:30 to 17:00 on Saturdays and from 09:00 to 17:00 on Sundays (excluding UK public and bank holidays).
PARCELFORCE Customer Service by Internet
Customers wanting to contact the customer service team, online also have a couple of options available. The parcel force website, www.parcelforce.com, offers customers extensive information on the services and products on offer and also provide advice and information on the services that they provide.
Regular customer who would like to enquire about special rates with Parcelforce are advised to fill out the following form: http://www.parcelforce.com/business-parcels/account-benefits/apply-for-an-account
Customers can also contact parcel force by filling out a questions form and sending it off to the customer service team. That online form can be found here: https://www.parcelforce.com/help-form
Rate this post
2 stars(s) [1 rating(s)]