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Ofgem Telephone Number

November 30, 2019 By knowledgeforu

Contents

  • 1 Ofgem Telephone Number 0207 901 7000
  • 2 OFGEM Telephone
  • 3 OFGEM Customer Service by Internet

Ofgem Telephone Number 0207 901 7000

Ofgem is the national office of gas and electricity markets. They are a non-ministerial government department that deals with the protection of and security of existing and future electricity and gas customers throughout the UK.

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OFGEM Telephone

The Ofgem head office is based in London and the main customer service number for general enquiries is: 0207 901 7000.

Customers wanting to make an enquiry about Ofgem policies should contact their consumer affairs team on: 0207 901 7295.

Customers who are wanting to enquire about energy prices with the Ofgem support team can call the following number: 0207 901 7179.

Ofgem domestic customers who are looking for help with renewable heat schemes can contact the support team on: 0300 003 0744. Non domestic customers who are wanting to enquire about renewable heat schemes can call: 0300 003 2289.

Customers looking for assistance regarding renewable electricity schemes the best number to speak to an appropriate customer service representative is: 0207 901 7310 (and choose option 2). Feeling and sustainability enquiries can be discussed on the following number: 0207 901 7310. Climate change enquiries and renewable energy enquiries can also be taken on that number.
These Ofgem customer service lines are open from Monday to Friday, from 09:00 to 17:00.

OFGEM Customer Service by Internet

Customers who would prefer to email the Ofgem customer service regarding any general enquiries the correct email address is: consumeraffairs@ofgem.gov.uk

Ofgem also have a very active presence on social media platforms which allow customers to interact and communicate with the Ofgem customer service team. Their Facebook page can be found here at: https://www.facebook.com/ofgem. Their highly interactive twitter page can he accessed here at: https://twitter.com/ofgem/

Ofgem domestic customers who are looking for help with renewable heat schemes can contact the support team via email on: DomesticRHI@ofgem.gov.uk. Non domestic customers can email the renewable heat initiative help desk on: rhi.enquiry@ofgem.gov.uk

To email the Ofgem team regarding renewable electricity schemes, the correct address is: rhi.enquiry@ofgem.gov.uk. Feeling and sustainability enquiries and questions can be sent to; fuellingandsustainability@ofgem.gov.uk. Climate change enquiries and renewable energy enquiries can be directed to; cclandrego@ofgem.gov.uk

Licensing enquiries are best handled via email and the best email to send any questions to is; licensing@ofgem.gov.uk

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