Now TV is an internet television service owned by Sky plc. It was launched in the United Kingdom in 2012 offering only films at first, adding sports and then entertainment channels in 2013. Now TV is a stand-alone service and is designed for people who have no existing pay TV service.
Contacting Now TV by Phone
Now TV does everything possible to discourage contact by phone. The nearest thing to a Now TV customer service phone number is Freephone 0800 151 2747, the contact number of their parent company Sky. The contact number for Now TV’s accessibility team is 0330 332 3031.
0800 numbers are generally completely free to call both from landline phones and from mobiles; they have no service charge or access charge and don’t use up your phone plan’s “free minutes” allowance.
Unlike traditional landline phone numbers, 0330 numbers are not linked to specific geographic locations. The cost to call an 0330 number within the UK is always the same as calling a normal home or business landline. In theory, calls from a landline phone cost about 10p per minute, while calls from mobile phones cost between 3p and 55p. However, if your phone tariff offers free calls to landlines at certain times of day – or has inclusive calls or bundled minutes that cover calls to landline numbers – calls to 0330 numbers (and all other 03 numbers) will be included in these deals in exactly the same way.
Contacting Now TV via the Internet
The address of the Now TV website is website. The site offers a live forum where you can find out if other customers can help you 24/7. You can also start a live chat between 8am and midnight for TV issues, and from 8am to 11pm for broadband or calls issues. There is the option to send Now TV an email by filling out a form on the Contact Us page. The website also includes multiple lists of articles about frequently asked questions (FAQs).
Now TV on Social Media
A quarter of a million people follow Now TV on Facebook. Messages sent to the FB page (@nowtv) are typically answered within an hour. 58,000 people follow Now TV on Twitter (@NOWTV). For customer service, tweet or DM @nowtvhelp from 10am to 10pm seven days a week. The Now TV YouTube channel has 12,000 subscribers. 800 people follow the company on Google+, while nearly 10,000 people do so via Instagram. Finally, just over 800 professionals follow Now TV on LinkedIn
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