The National Health Service (NHS) is the name of the public-health services of Britain. They were established together as one of the major social reforms following the Second World War. The founding principles were that it would be comprehensive, universal and free at the point of delivery for people ordinarily resident in the UK.
Contacting NHS by Phone
The NHS customer service phone number is 0300 311 22 33. This line is open from 8am to 6pm on weekdays, except Wednesdays when it opens at the later time of 9.30am. The number to ring for corporate enquiries is 0113 825 0000.
The cost to call an 0300 number within the UK is always the same as calling a normal home or business landline. In theory, calls from a landline phone cost about 10p per minute, while calls from mobile phones cost between 3p and 55p. However, if your phone tariff offers free calls to landlines at certain times of day – or has inclusive calls or bundled minutes that cover calls to landline numbers – calls to 0300 numbers (and all other 03 numbers) will be included in these deals in exact the same way.
0113 numbers are specific to Leeds and the surrounding area. 0113 numbers are normal landline numbers, charged at standard rates. If your tariff does not offer inclusive calls to landlines, or you are calling at a time of day when charges apply, typical rates for landline calls are between 6p and 12p per minute (depending on your phone company) plus between 16p and 19p per call. If you are calling from a mobile, the cost will be between 20p and 55p per minute (depending on your phone company).
Contacting NHS via the Internet
The address of the NHS England website is website. In the Contact Us section there is a list of answers to frequently asked questions (FAQs). On a sidebar on the right-hand side of each webpage there is a button that allows you to fill out a form to send an email to NHS England. You can email NHS England directly by writing to website.
NHS on Social Media
NHS England is followed and/or has been liked by 146,000 people on Facebook. The FB page (@NHSChoices) is monitored for incoming messages and aims to reply within seven days, though they can take up to 30 days to respond. 170,000 people follow NHS England on Twitter. Comments on the Twitter page (@NHSEngland) are pre-moderated between 9am and 5.30pm on weekdays and then posted as soon as possible. The NHS England YouTube channel has 1,600 subscribers. One hundred people follow NHS England on Google+, while 240 people do so on Pinterest, and 950 do so on Instagram. 45,000 professionals follow the English health service on LinkedIn.
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