Next is a British multinational clothing, footwear and home products retailer whose headquarters are in Enderby, Leicestershire. It has around 700 stores, of which 500 are in the United Kingdom and Ireland. Next is the largest clothing retailer by sales in the United Kingdom, having overtaken Marks & Spencer in recent years.
Contacting Next by Phone
The Next customer service phone number is 0333 777 8000. The Selfserve Number for payments, returns requests and account-balance information is Freephone 0800 58 777 58. For flower orders, dial 0333 777 8050. The number to call for gift-card and eVoucher orders is 0333 777 4534. However, if you need to activate your gift card, or want to know the balance on it, ring 0333 777 8800. For furniture enquiries the phone number is 0333 777 8999.
Unlike traditional landline phone numbers, 0333 numbers are not linked to specific geographic locations. The cost to call an 0333 number within the UK is always the same as calling a normal home or business landline. In theory, calls from a landline phone cost about 10p per minute, while calls from mobile phones cost between 3p and 55p. However, if your phone tariff offers free calls to landlines at certain times of day – or has inclusive calls or bundled minutes that cover calls to landline numbers – calls to 0333 numbers (and all other 03 numbers) will be included in these deals in exactly the same way.
0800 numbers are generally completely free to call both from landline phones and from mobiles; they have no service or access charge and don’t use up your phone plan’s “free minutes” allowance.
Contacting Next via the Internet
The address of the Next website is website. At the bottom of the page there is a button that leads to the answers to a list of frequently asked questions (FAQs). In the Contact Us section you can request a call back or start a live chat. There is also a form to fill out in order to send an email to Next.
Next on Social Media
Next has been liked and/or is followed by 1,800,000 people on Facebook. The customer services department usually answer incoming messages to the FB page (@nextofficial) within a few hours. A quarter of a million people follow Next on Twitter (@nextofficial). For customer service queries, tweet @NextHelp, which is monitored for incoming messages 24/7. Over half a million people follow the clothing retailer on Instagram, more than a third of a million follow them on Google+, while their following on Pinterest is 50,000. The Next YouTube channel has just over 4,000 subscribers. Finally, 80,000 professionals follow Next Ltd on LinkedIn.
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