New Look is a South African-owned British global fashion retailer with a chain of high-street shops. It was founded by Tom Singh in Wellington, Somerset in 1969 and has been owned since May 2015 by investment company Brait SA, controlled by Christoffel Wiese. The chain sells womenswear, menswear, and clothing for teens.
Contacting New Look by Phone
The New Look customer service phone number is 0344 499 6690. This line is open between 8am and 8pm from Monday to Saturday, and from 10am to 6pm on Sundays. The Store Card customer service telephone number is 0371 781 3051. This line is open from 8.30am until 9pm on weekdays, between 8.30am and 8.30pm on Saturdays, and from 10am to 1pm on Sundays.
Calling 0344 or 0371 numbers costs exactly the same as calling a friend or neighbour on their home phone. While this means that they aren’t necessarily free to call, there are no premium-rate charges involved and the number receiving the call doesn’t make a profit from any call charges you do pay. Phone tariffs that come with inclusive minutes or ‘free’ calls to landlines include calls to these 03 numbers in exactly the same way as for normal landline numbers starting 01 or 02.
If you don’t have any “free minutes” with your landline package, you will typically be charged up to 10p per minute. This can vary significantly depending on the day and the time you are making the call. If you call from a mobile and you don’t have any ‘free minutes’ left, the cost of calling an 0344 or 0371 number will typically be between 10p and 40p per minute.
Contacting New Look via the Internet
The address of the New Look website is website. There is a form to fill out in order to send an email to the company. The email response team works around the clock. There is also the possibility to start a live chat with a New Look agent.
New Look on Social Media
A third of a million people follow and/or have liked New Look on Facebook. Messages sent to the FB page (@newlookfashion) are usually answered instantly. 350,000 people follow the clothing company on Twitter (@newlookfashion).
Tweet @NewLookHelp for customer services; this handle is monitored for incoming messages between 8.30am and 11pm from Monday to Saturday, and from 10 am to 10pm on Sundays. DMs are usually answered within two hours. One-and-a-half million people follow New Look on Instagram dwarfing the 37,000 who follow them on Pinterest and the 25,000 on Google+. The New Look YouTube channel has 17,500 subscribers. Finally, over 50,000 professionals follow the clothing line on LinkedIn.
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