Motability is a UK scheme which is intended to enable disabled people, their families and their carers to lease a new car, scooter or powered wheelchair, using their government-funded mobility allowance. Currently, the Motability scheme has more than 650,000 customers. Queen Elizabeth II has been the Chief Patron of Motability since its foundation.
Contacting Motability by Phone
The Motability customer service phone number is 0300 456 4566. This line is open on weekdays from 8am to 7pm, and on Saturdays between 9am and 1pm. From 9am to 11am on Monday mornings is the busiest period; you may find it easier to call outside this two-hour period. If you have specialist Minicom equipment, call our textphone number on 0300 037 0100.
Telephone numbers beginning with the prefix 0300 are for not-for-profit organizations, charities and public bodies. Unlike traditional landline phone numbers, 0300 numbers are not linked with specific geographic locations. The cost to call an 0300 number within the UK is always the same as calling a normal home or business landline. In theory, calls from a landline phone cost about 10p per minute, while calls from mobile phones cost between 3p and 55p. However, if your phone tariff offers free calls to landlines at certain times of day, or has inclusive calls or bundled minutes that cover calls to landline numbers, calls to 0300 numbers (and all other 03 numbers) will be included in these deals on the exact same basis.
Contacting Motability via the Internet
The address of the Motability website is website. The site offers the answers to a list of frequently asked questions (FAQs). There is also a form to fill out to send an email to Motability.
Motability on Social Media
Motability is followed and/or has been liked by some 6,000 people on Facebook. The Motability Events FB page (@motabilityevents) is monitored for incoming messages on weekdays between 9am and 5.30pm and messages are usually answered within a few hours – with a 100% response rate. Motability Operations Ltd. is followed by almost 3,000 professionals on LinkedIn. Motability joined Twitter (@Motability) at the beginning of 2013 and they still haven’t tweeted, despite having over 800 followers. On the other hand @MotabilityPress has 1,500 followers and a reasonable feed of content. The Motability Scheme YouTube channel has just over 200 subscribers. Nearly 700 people follow Motability on Instagram. Finally, Motability’s Google+ page has six followers and no content.
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