Mortgage Express was a brand belonging to the Bradford & Bingley bank, whose headquarters were in Bingley, West Yorkshire. In 2008 the bank was nationalized, a victim of the Credit Crunch. As they are closed to new business and no longer able to offer new mortgage deals or extend existing terms, they can concentrate all their efforts on helping existing customers manage their mortgages.
Contacting Mortgage Express by Phone
The Mortgage Express customer service phone is 0330 159 2591. If you wish to lodge a mortgage-related complaint, dial 0330 159 2590. If your complaint is not mortgage-related, ring 0330 332 3009. These lines are open from 8.30am to 6pm on weekdays. If you are having problems paying your mortgage, call Mortgage Express as soon as possible on 0330 159 1926 so that they can do their best to help you. This line is open from 8am to 8pm on weekdays, and from 9am to 1pm on Saturdays. If you are having payment difficulties or are already in arrears and you have two or more buy-to-let mortgages, then please contact the Commercial Buy-to-Let team on 0330 159 1928. Calls may be recorded for monitoring and training purposes.
The cost to call an 0330 number within the UK is always the same as calling a normal home or business landline. In theory, calls from a landline phone cost about 10p per minute, while calls from mobile phones cost between 3p and 55p. However, if your phone tariff offers free calls to landlines at certain times of day, or has inclusive calls or bundled minutes that cover calls to landline numbers, calls to 0330 numbers (and all other 03 numbers) will be included in these deals on the exact same basis.
Contacting Mortgage Express via the Internet
The address of the Mortgage Express website is website. The site offers a form to fill out in order to send an email to the company. There is another form to fill out if you want to lodge a complaint by email. Mortgage Express do not offer an email address you can write to directly.
Mortgage Express on Social Media
As a defunct mortgage lender who cannot offer new loans, Mortgage Express has no presence on social media. While you will find ‘Mortgage Express’ pages on Facebook, Twitter, Google+, YouTube and LinkedIn, these refer to companies in other countries (such as New Zealand and the USA) and are unrelated to the British company.
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