Mobiles.co.uk was the UK’s first retail mobile-phone website (launched in 1995) and is now the largest web-only mobile-phone store in the UK, processing thousands of orders every month. Mobiles.co.uk is a wholly owned subsidiary of the Carphone Warehouse Group. Mobiles.co.uk, “the smart phone people”, offer the latest smartphones at market-leading prices.
Contacting Mobiles.co.uk by Phone
The Mobiles.co.uk customer service phone number is 01509 61 5 474 for after-sales services. This line is open between 9am and 6pm on weekdays, and from 9.30am to 6pm on Saturdays, bank holidays and January 2nd. The phone number for sales is 0871 220 3580. This line is open between 9am and 8pm on weekdays and from 9.30am to 6pm on Saturdays, bank holidays and January 2nd.
The prefix 01509 is the code for Loughborough and the surrounding area. 01509 numbers are normal, landline numbers charged at standard rates. If your tariff does not offer inclusive calls to landlines, or you are calling at a time of day when charges apply, typical rates for landline calls are between 6p and 12p per minute (depending on your phone company) plus between 16p and 19p per call. If you are calling from a mobile, the cost will be between 20p and 55p per minute (depending on your phone company).
0871 numbers are telephone numbers that are charged at higher rates due to the inclusion of a surcharge to pay for the service being provided. The total per-minute cost of a call to a 0871 number will typically be anywhere from 8p to 68p, plus a per-call charge of up to 13p.
Contacting Mobiles.co.uk via the Internet
The address of the Mobiles.co.uk website is website. On the website there is a list of answers to frequently asked questions (FAQs), divided into eight categories. If you wish to email the company directly, write to website.
Mobiles.co.uk on Social Media
Mobiles.co.uk is followed and/or has been liked by some 26,000 people on Facebook. The customer services department monitors this FB page (@mobiles.co.uk) for incoming messages between 10am and 6pm on weekdays. They are very responsive to messages; they typically reply instantly within these times and have a 100% response rate. Nearly 5,000 people follow Mobiles.co.uk on Twitter (@Mobilescouk). There are just over a thousand subscribers to the company’s YouTube channel. For some reason Mobiles.co.uk has two Google+ pages: one with 420 followers and the other with just 12. There are 130 professionals that follow Mobiles.co.uk on LinkedIn. Finally, one hundred people follow the company on Pinterest.
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