Founded in 2009, Missguided is a UK-based multi-channel retailer selling clothes aimed at 16-to-35-year-old women. The company’s collections include tall, petite, lingerie and nightwear ranges. Missguided’s headquarters are in Trafford Park, Greater Manchester, where the company claims its office is the “coolest office in the world”.
Contacting Missguided by Phone
Missguided deters telephone contact with their customer service department and do not publicize a phone number. Various contact numbers are published on unofficial sites on the internet including 0843 504 7238, 0844 544 5454, 0870 280 2583, 0870 280 5574 and 0870 218 1305. The last line is said to be open from 8:30am to 9pm on weekdays and from 8:30am to 4:30pm at weekends. The contact phone number for business enquiries is 0870 494 2088. If you wish to lodge a complaint, phone 0161 707 9802.
Calls to 0843 and 0844 numbers are typically charged at higher rates than calls to normal landlines due to the inclusion of a surcharge or ‘service charge’ to pay for the service being provided. Total 0843 number call costs will typically be anywhere from 8p to 62p per minute, plus up to an additional 7p per-call charge.
Calls to 0870 numbers are charged at an even higher rate. The total per-minute cost of a call to a 0870 number will typically be anywhere from 8p to 68p, plus a per-call charge of up to 13p.
0161 is the code for Manchester and the surrounding area. This is a normal landline number, charged at standard rates.
Contacting Missguided via the Internet
The address of Missguided’s UK website is website. The website offers the answers to a list of frequently asked questions (FAQs). There is also a live chat with an average response time of three minutes. You can also fill out a form to send Missguided an email. If you want to send the company an email directly, write to email. The average response time for emails is three hours.
Missguided on Social Media
Over a million people have liked and/or follow Missguided on Facebook (@Missguidedcouk). The FB page is monitored for incoming messages, which are usually answered instantly. Over 400,000 people follow Missguided on Twitter (@Missguided). If you have a query, write to the Twitter handle @Missguided_help, which is monitored 24/7 for incoming messages.
The average response time for direct messages (DMs) sent through Twitter is one hour. Missguided has more than two million three hundred thousand followers on Instagram, 40,000 followers on Pinterest and 110,000 followers on Google+. The Missguided YouTube channel has 13,700 subscribers. 30,000 professionals follow the retail store on LinkedIn. The company also has a page on Tumblr.
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