Microsoft Corporation is an American multinational technology company whose headquarters are in Redmond, Washington State (USA). The company develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. It is the world’s largest software maker by revenue, and one of the world’s most valuable companies.
Contacting Microsoft by Phone
TheMicrosoft customer service phone number is 0344 800 2400. An alternative customer support phone number is Freephone 0800 026 0329. If you need technical support, call Freephone 0800 820 3300.
Numbers starting with 0344 are neither premium rate or freephone numbers. Calling an 0344 number costs exactly the same as calling a friend or neighbour on their home phone. Phone tariffs that come with inclusive minutes or ‘free’ calls to landlines include calls to 0344 numbers in exactly the same way as for normal landline numbers starting 01 or 02.
If you don’t have any “free minutes” with your landline package, typically you will be charged up to 10p per minute. This can vary significantly depending on what day and time you are making the call. If you call from a mobile and you don’t have any ‘free minutes’ left, typically the cost of calling a 0344 number will be between 10p and 40p per minute.
0800 numbers are generally completely free to call either from landline phones or from mobiles; they have no service charge or access charge and don’t eat into your phone plan’s “free minutes” allowance.
Contacting Microsoft via the Internet
The address of the Microsoft UK website is website. There are various contact options on the website. You have to start by identifying the MS product or service you are dealing with. You are then offered the possibility of them calling you back or having an instant chat. These services are open from 9am to 8pm on weekdays and from 10am to 5pm at the weekend. Another option is troubleshooting using Microsoft’s worldwide community. Microsoft do not publicize a direct contact email.
Microsoft on Social Media
Microsoft’s (global) Facebook page is followed and/or has been liked by around 11,600,000 people. Microsoft UK’s Twitter page (@MicrosoftUK) is followed by 26,000 people. This account is monitored for incoming messages from 9am to 5.30pm on weekdays. Microsoft’s (global) LinkedIn page is followed by over 3,700,000 professionals. Microsoft UK’s Instagram page has 4.400 followers, while their Google+ page has only 457 followers. The software giant has 7,300 followers worldwide on Pinterest. Microsoft UK’s YouTube channel has 6,500 subscribers.
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