Arguably the world’s best-known brand, McDonald’s is an American hamburger and fast-food restaurant chain. It was founded in 1940 as a barbecue restaurant operated by Richard and Maurice McDonald, in San Bernardino, California. In 1948, they reorganized their business as a hamburger stand, using production-line principles. The UK’s first McDonald’s opened in 1974.
Contacting McDonald’s by Phone
The McDonald’s customer service phone number is 0370 524 4622. This line is open from 8am to 7pm on weekdays, and on Saturdays between 10am and 4pm (closed Sundays and bank holidays). If you wish to lodge a complaint, phone the head office on 020 8700 7500.
Unlike traditional landline phone numbers, 0370 numbers are not linked with specific geographic locations. However, the cost to call an 0370 number within the UK is always the same as calling a normal home or business landline.
If your phone tariff offers inclusive calls to landlines, calls to 0370 numbers will also be included in the same way. 020 numbers are geographically specific to London. 020 numbers are normal, landline numbers charged at standard rates. If your tariff does not offer inclusive calls to landlines, or you are calling at a time of day when charges apply, typical rates are between 6p and 12p per minute (depending on your phone company) plus between 16p and 19p per call for landline calls. If you are calling from a mobile, the cost will be between 20p and 55p per minute (depending on your phone company).
Contacting McDonald’s via the Internet
The address of the website of McDonald’s UK is website. You can send the company’s customer service team an email using a form in the ‘Contact Us’ section of the webpage. There is also a button to sign up for their newsletter. If you wish to email the company directly, write to their email firstname.lastname@example.org.
McDonald’s on Social Media
McDonald’s is active on social media. Their Facebook page has been liked by over seventy million people. The FB page is very responsive to incoming messages; most are answered instantly and they have a 100% response rate. The McDonald’s UK Twitter account (@McDonaldsUK) has just under 200,000 followers. The McDonald’s UK YouTube channel has 20,000 subscribers. The worldwide hamburger company has 2.4 million followers on Instagram, 400,000 followers on LinkedIn, 8,300 followers on Pinterest, and 164 followers on Flickr. On Google+ McDonald’s has 72,000 followers as a global company. However, McDonald’s UK’s Google+ page has only 12 followers and no content.
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