Knowhow delivers equipment brought from the nationwide retail groups Currys and PC World, helps you set up the equipment, and provides after-sales guidance and advice as well as repair services nationwide. It employs 500 technicians and 1,400 customer support staff.
Contact Knowhow by phone
The Knowhow main telephone number is 0344 561 1234. For the Service and Care plan team, lines are open Monday to Friday from 8am to 8pm, on Saturdays from 9am to 6pm and on Sundays from 10am to 5pm. The sales team, which uses the same number, operates during the same hours. The technical team can be reached on 0344 561 1234 seven days a week, 24 hours a day. Calls are charged at 5p per minute from any landline. If you feel writing to the company is necessary, the mail address is Knowhow Customer Service, PO Box 1686, Sheffield S2 5YB.
Knowhow business Services
The company also offer a range of Business Services, for example setting up company computer or printer networks. You can reach this division using the free telephone number 0800 234 6332. If you want to open a Knowhow account, the telephone number is 0344 561 6789. This number should also be used for enquiries about a range of educational services offered by the Knowhow team, including equipping classrooms and setting up 3D printers.
Contact Knowhow customer service on the internet
The Knowhow interest site address is www.knowhow.com. Knowhow’s delivery service can be accessed via the website. The company stresses its flexibility, saying you can choose your delivery in the morning or the evening and even over the weekend. Deliveries are made between 7am and 7pm, and the company always phones you 30 minutes before the order is due to be delivered. To establish the status of an order or for other delivery issues, go to the ‘Track It’ tab on the hme page, then key in your order reference number.
If you want to find the nearest Currys or PC world shop, click on the ‘Services’ tab on the homepage then key in your post code in the service bar. If there’s something you need to know, Knowhow asks you to use their on-line enquiry form to send them an email. You can find this form by selection the ‘Contact Us’ tab on the company’s website.
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