Kiddicare is a baby equipment retailer offering a wide range of products and accessories for babies, including cots, buggies, prams, toys, car seats and other equipment both online and in at its retail outlet in Peterborough, which it says is Europe’s largest nursery goods showroom. The company was founded in 1974.
Contact Kiddicare by phone
Kiddicare does not include telephone contact details anywhere obvious on its website, and contacting it by phone can be difficult. Two Kiddicare numbers you could try are 01733 201873 and 0843 509 2228. The company, citing ‘your security’ says it is unable to take orders over the phone. It urges would-be customers to place order via its website. It says that depending on the volume of calls coming into our customer services team your call may be placed in a queue. It asks that you have your order number to hand to speed up your enquiry. Call charges from a UK BT landline will be charged at the standard rate. Calls from other networks and mobiles may vary. Calls from outside the UK will also vary. Stock availability varies from store to store and online. The company says that it is unable to confirm real time stock information for stores over the phone. For customer service issues, one option is to write to Kiddicare Customer Services. The address is: Kiddicare Customer Service, Club Way, Cygnet Park, Hampton, Peterborough, Cambridgeshire PE7 8JA. Alternatively, the company suggests, you could go to their Peterborough store, where the customer service team is available from Monday to Friday – 9am till 6pm. However, customer service is closed at weekends.
Contact Kiddicare customer service on the internet
The Kiddicare internet page addres is http://www.kiddicare.com. The website has a search function for the various products sold over it, but no online chat system. The company requests that clients with any queries sends an email to firstname.lastname@example.org, and notes that it hopes to reply to your email within 5 working days during busy periods. We cannot accept Food, Milk, Medicine, Nappies or other personal hygiene items back for refund or exchange if the hygiene seals have been broken, in the case that you are unhappy with the quality of the product please return the item to 1 Club Way, Cygnet Park, Hampton, Peterborough, PE7 8JA and we will investigate your complaint. The company says it will match any price if you claim within seven days of purchase. If you’re shopping online or on your mobile, you can email Kiddicare with the details at email@example.com.
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