JUST EAT UK was launched in 2006 and since then it has become the country’s leading online food takeaway ordering service. As of today, it offers over 27,000 restaurants for the hungry public to choose from. It is part of a Just Eat organization spanning 13 countries, which was first established in 2001 in Denmark.
Contact Just Eat by phone
Just Eat customers fall into two basic categories: people wishing to order take-away meals, and restaurants which have signed up to the organization to improve their take-away sales. The Just Eat telephone number for restaurants wanting to sign up is 0203 370 992. The company’s website provides an online form for restaurant managers wishing to sign up electronically. The sign-up fee is £699 + VAT – but if this doesn’t quite work for you, have a chat about flexible payment options when you sign up, and we can see what we can do, the company says. It invests the 14% commission paid by restaurants on orders they receive through the site into targeted marketing campaigns and innovations to help restaurants get more orders. If you are a Just Eat taker customer and want to talk to the customer service department you can speak to one of it team members (not a robot) from 10am until midnight, seven days a week on 0344 243 7777. You’ll need to have all your order details ready so that they can sort things out quickly. If you still have unresolved issues, you can write to Just Eat, Imperial Place (IP4), Maxwell Road, Borehamwood, WD6 1JN.
Contact Just Eat customer service on the internet
At the Just Eat internet site address, those wanting to place food orders need to enter their postcard to produce a list of restaurants in their area. At the bottom of the ‘Help’ page there is an online chat service for both customers and restaurants. The site suggests that you download the Just Eat app to make your ordering even more efficient. There is also a FAQ section in the site for customers with queries about how to order, what to do about incorrect deliveries, or if deliveries are late. The site also contains a ‘Partner Centre’ for restaurants, a dedicated management tool aimed at helping partner restaurants to grow their business online. In it, restaurant partners can view all their Just Eat orders, invoices and business information.
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