House of Fraser is a British department store with a rich history of over 170 years. Established in 1849 as ‘Arthur and Fraser’ the company has gone from strength to strength and stands proudly today, with over 60 stores across the UK, as one of the top UK department stores. House of Fraser is renowned across the UK for selling everything from fashion items to household furniture and accessories.
HOUSE OF FRASER Telephone
The House of Fraser customer service team is contactable on: 0345 602 1073. Any customers needing to contact the help desk should dial: +44 345 602 1073. The customer service desk is available from Monday to Friday, from 08:00 to 20:00. They are also available Saturdays and Sunday from 10:00 in the morning until 18:00 in the evening.
The customer service team are available to deal with enquiries about collection and delivery services. They are also there to talk through their returns and refunds policies and the options available to their customers. They are also happy to talk through any legal matters that customers may be interested in discussing. International and UK orders are also a common enquiry for House of Fraser customers so the help desk are more than happy to talk customers through the progress of their orders.
HOUSE OF FRASER Customer Service
House of Fraser also have a great Facebook page which constantly provides customers with information about any new stock in-store and online, and any promotions and sales that may be running. The Facebook customer service team is also available to communicate with customers and answer any questions or feedback that they may have. The House of Fraser Facebook page can be found at: https://www.facebook.com/houseoffraser/
House of Fraser has a great twitter page where customers are welcome to interact and communicate with the support team. The twitter support team operates from Monday to Sunday, from 09:00 to 22:00 and are happy to help with any questions related to the House of Fraser products, orders and deliveries and online shopping.
House of Fraser also have a live chat function that customers can use to chat to the customer service team. Their live web chat team offer immediate response, real time chat and promise that all their customer service agents are highly knowledgable and able to help with an extensive range of enquiries.
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