Hotpoint, founded in 1911, is an electrical heating company. At over 100 years old, Hot-point products are now sold worldwide and are one of the worlds market leading electrical heating brands.
The company is both an American and European domestic appliance company and their customer service team are trained to a very high level in order to be able to help their global customer base with an extensive range of questions and enquiries.
Call Hotpoint customer service by phone
The UK based Hotpoint customer service team can be contacted on the following tele-phone number: 03448 224 224. The hotpoint advisors and help desk staff are available from Monday through to Friday from 08:00 in the morning through to 18:30 in the evening. On Saturdays the customer help desk can be contacted from 08:30 to 17:30 and on Sundays the customer service helpline is open from 09:30 to 15:30.
These aren’t free telephone numbers and will be charged at the customers local rate from BT landline, mobile and any other network. The charges will vary so customers should check the standard rates of their service provider.
Any UK Hotpoint customer needing to contact Hotpoint from outside of the UK, should call +44 3448 224 224. International charges will apply so again international callers should consult their service provider for foreign calling charges.
Customers wanting information on any tumble dryer modification programmes should call: 0800 151 0905.
For any Hotpoint customers that would like to make a complaint about their tumble dryers there is a separate number provided by the company. The UK Hotpoint complaints for faulty tumble dryers, the contact telephone number is: 03448 224 224
Hotpoint Customer Service
As Hotpoint has recently experienced a high level of complaints regarding a specific model of tumble dryers manufactured between 2004 and 2015, they have allocated a specific email address for any customers experiencing difficulties. The email address: firstname.lastname@example.org is provided for any customers with complaints specific to these tumble dryers.
Hotpoint have a very active and informative twitter page where customers are encouraged to interact and communicate with the online twitter team.
They also have a dedicated live chat section on their website where customers can jump online and chat through any questions and problems with the online help desk. More details on the online help desk can be found at the website.
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