Homebase is a home and garden improvement retailer that sells everything from DIY tools and paints through to essential items for improving all rooms in the home and areas in the garden. Founded in 1979 it now has 280 retail stores throughout the UK and Ireland. The customer service team at Homebase are dedicated to providing the most competitive rates, seasonal discounts and a solid post-sales customer service.
The Homebase customer service team are available to help customers with a wide range of general enquiries from product and stock enquiries, delivery and orders, opening hours and store events and any kitchen, bedroom or bathroom design questions that customers may have. The best number for these general enquiries is: 0345 077 8888. This is not a free telephone number so standard call rates will apply and customers calling from outside the UK should call: +44 345 077 8888. Customers calling from within the Republic of Ireland should call: 0124 77708.
An alternative number for contacting the customer service team is: 01908 600 717. These numbers are operated from Monday to Friday from 08:00 to 20:00, Saturdays from 09:00 to 17:00 and Sundays from 10:00 to 16:00.
For any businesses wanting to contact the business support team the correct telephone number is 0345 077 8888. For customers who wish to contact the Homebase Card helpline the correct number is: 0345 400 710. The operating hours for this helpline are the same as those stated above and again this is not a free telephone number so standard call rates will apply.
HOMEBASE Customer Service
The Homebase customer service team can also be easily contacted via email and the customer service team endeavours to respond to all complaints, feedback and suggestions from customers as quickly as possible. The Homebase help desk is separated into different divisions to make it as easy as possible for customers to contact the correct team.
For customers wishing to enquire about anything related to DIY, homeware or garden accessories the correct email address is: firstname.lastname@example.org.
Customers enquiring about anything bedroom or bathroom related should email email@example.com.
For enquiries, questions or complaints related to kitchen items the correct email is: firstname.lastname@example.org.
For all other general enquiries, complaints or feedback the best email address is: email@example.com.
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