Hertz is one of the world’s largest car and van hire companies Car Hire. The company has over i0 years of experience in the sector, a wide selection of vehicles, a nationwide network of offices and an online booking service giving you the option to pay immediately or upon collection of your vehicle.
Contact Hertz by phone
For pre-rental support only such as booking cars online or assistance in using the company’s website, the Hertz internet helpdesk telephone is 020 7026 0077, open Monday to Sunday from 07.00AM to 10.00PM. For past rentals, charges on past rentals, invoices, refunds, complaints, use the Customer Services telephone number 020 7365 3369, which operates Monday to Friday from 08.30AM to 5.30PM. For Van rentals call 0843 309 3109. For UK Long Term Rentals of 28 days or more, telephone 0843 309 3103. For Corporate account issues, call 0843 309 3103. These 0843 numbers costs 7 pence a minute plus your phone company’s access charge. To find the telephone number o fa specific rental branch, please, you need to use the company’s website tool, enter your pickup location and press “Search”. A list of matches will appear, complete with addresses, hours of operations and contact numbers.
Contact Hertz customer service on the internet
The Hertz UK internet site is www.hertz.co.uk. . The site’s extensive FAQ section, covers 169 topics, and some of the answers include relevant contact information. For Complaints you are asked to click on ‘Email Us’ in the site. A drop-down form will ask for contact details and the company asks you to supply a rental agreement number, reservation location and rental dates. Write your query/ suggestion/complaint in the ‘Question/Comments’ field. For customers with disputes with Hertz, you can refer the issue to a free independent conciliation service, BVRLA. The contact email is: firstname.lastname@example.org. The website contains a link where disabled customers can obtain information. If your car has been involved in an accident with a Hertz vehicle, the company requests that you email your contact details, and those of the claimant if different, together with the Hertz vehicle registration number, any relevant accident details or police reports and eyewitness accounts to the Hertz UK-First Notification Team at: email@example.com.
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