Healthy Start is a UK government scheme under which pregnant women or children under four can get help to buy basic foods like milk, vegetables or fruit. Those qualifying for the means-tested scheme are sent vouchers which can be used for these foodstuffs and certain types of vitamins in over 30,000 shops in the UK.
Contact by phone
If you as an individual want to join the scheme, the Healthy Start applications telephone number is 0345 607 6823. Only registered retailer can accept and claim payment for vouchers – to find out more about registering for the scheme, either ring the Healthy Start retailer helpline at 0844 991 2222 or check the organization’s website for details. If you think someone is breaking the rules of Healthy Start you can report it to the Healthy Start helpline in confidence – call 0845 607 6823 or use our online form to report any retailer that is not accepting the vouchers in the way that they should. Retailers that deliberately break the rules are damaging the scheme for everyone who uses it, and also breaking the law, Healthy Start says. It shouldn’t be difficult to find a shop near you that accepts the vouchers – but if it is, call Healthy Start customer services on 0345 607 6823 and they will check into the issue. If there are particular shops you want to be able to use your vouchers in, why not tell them all about Healthy Start and suggest they call the Healthy Start retailer helpline on 0844 991 22 22, or visit www.hsru.co.uk for more information.
Contact customer service on the internet
The Healthy Start internet site is http://www.hsru.co.uk/. Applicants for vouchers can either download a form from the website to mail to the organization, or get a leaflet from your midwife or health visitor, who will sign it, then mail it using the freepost envelope attached. Healthy Start will check your tax credits and benefits situation to see if you qualify. To send them an email, the Healthy Start email address is firstname.lastname@example.org. It is difficult to find the Frequently Asked Questions, FAQs, part of the site. Click on the ‘Health Professionals, tab on the home page, and the dropdown menu on that page has a link to FAQs. That section of the site is for individuals and retailers, as well as health professionals. For retailers wishing to join the scheme, the website home page tab ‘Join Now’ is where you download an application form, which you then mail to Freepost RTJL-CSJZ-GRRA, HSRU, Barberton House, Farndon Road, Market Harborough, LE16 9NR.
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