Harrods is a luxury department store and online sales company now owned by the government of Qatar. Its main shop, in Brompton Road in Knightsbridge, London, is believed to be the biggest department store in Europe. Harrods includes other companies, including Harrods Bank, Harrods Estates and Harrods Aviation.
Contact Harrods by phone
The main Harrods telephone number for customer services at its London store is +44 (0)20 7730 1234. An alternative number is Sales: 00 44 20 8479 5100. If your queries relate to Harrods online services, in the UK call 0333 300 1000, or if calling from abroad, use +44 20 3626 7020. If you have a complaint or are unhappy with any of the articles purchased or services provided by Harrods, is asks that you contact its ‘customer loyalty team’ on the same telephone numbers. Many individual Harrods store departments have their own direct telephone numbers. For example, if you want to contact customer services to discuss wedding present lists or other gifts, you can call the Gift Bureau on 020 7225 6500. There are also numbers for related services, such as the Gift Concierge on 020 7893 8000 for advice from a team of experts on appropriate gifts, or the packaging department, on 020 3036 6299 to discuss gift packaging needs. Similarly, there are direct telephone numbers for floral gifts, hampers and gift baskets. You can write to Harrods Customer Services Department at 87-135 Brompton Road, Knightsbridge, London SW1X 7XL .
Contact Harrods customer service on the internet
To reach Harrods customer support staff online, you need to work through its web site, www.harrods.com, or alternatively you can send an email to firstname.lastname@example.org. Many customers prefer to use the online contact form on the company’s web site. At the top of the home page is a search engine, which can help you find specific shop items or departments. There are also links to, and contact information for the 23 restaurants, bars, cafes and food outlets in the store. The department store is open Mondays through Saturdays from 10AM to 9PM and on Sundays from 1130AM to 6PM. The FAQs link at the bottom of the home page provides links and contact information related to 10 different sectors, including order tracking, creating online accounts and delivery information.
You can follow Harrods on twitter via @harrods or at Pinterest (pinterest.com/harrods) and on Facebook
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