Gumtree is a British online classified advertisements and community website. Classified ads on Gumtree are either free or paid for depending on the product category and the geographical market. It is the UK’s largest website for local community classified ads and is one of the top 30 websites in the UK, receiving eight million monthly visitors with one million new products posted every month.
Contacting Gumtree by Phone
The Gumtree customer service telephone number is 020 8605 3325 or 020 359 88081. However, the website warns that the queue on their phone lines “can get quite long”. Alternatively, Gumtree customer services can be reached at 0843 504 7368. These lines are open from 7am to 9pm on weekdays.
020 numbers are geographically specific to London. 020 numbers are normal, landline numbers charged at standard rates. If your tariff does not offer inclusive calls to landlines, or you are calling at a time of day when charges apply, typical rates are between 6p and 12p per minute (depending on your phone company) plus between 16p and 19p per call for landline calls. If you are calling from a mobile, the cost will be between 20p and 55p per minute (depending on your phone company).
Calls to 0843 numbers are typically charged at higher rates than calls to normal landlines due to the inclusion of a surcharge or ‘service charge’ to pay for the service being provided. Total 0843 number call costs will typically be anywhere from 8p to 62p per minute, plus up to an additional 7p per-call charge.
Contacting Gumtree customer service over the Internet
The address of Gumtree’s website is website. The site offers a list of answers to frequently asked questions with its own search engine. There are also useful texts about how to buy and sell on Gumtree and on safety when purchasing online. You can contact Gumtree customer service directly by email at firstname.lastname@example.org.
Gumtree on Social Media
Gumtree is very active on social media. Half a million people follow and/or have liked Gumtree UK on Facebook. Messages sent to the FB page are usually answered within a few hours with an 89% response rate. 41,000 people follow Gumtree on Twitter (@Gumtree). If you’ve got a problem or a question, use @HelpMeGumtree – the company’s support handle on Twitter. 4,000 professionals follow Gumtree on LinkedIn, while 77,000 people follow the company on Google+. Gumtree has 2,700 followers on Pinterest, and 3,200 followers on Instagram (gumtreeuk). Finally, there are 2,500 subscribers to the Gumtree UK YouTube channel.
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