Groupon is an American worldwide e-commerce marketplace connecting millions of subscribers with local merchants by offering activities, travel, goods and services. Based in Chicago, Groupon was launched in November 2008 and began operating in the UK the following year. The name Groupon is a portmanteau of “group” and “coupon”.
Contacting Groupon by Phone
The Groupon customer service phone number is 020 3510 0444. An alternative customer care number is 0843 504 7237. These lines are open from Monday to Friday between 8am and 8pm. Waiting times are high in the morning, so it is recommend that you call between 12 noon and 6pm when there are fewer incoming calls. If you are interested in doing business through Groupon, dial 020 3510 2248. This line is open on weekdays from 9am to 6pm.
020 numbers are geographically specific to London. 020 numbers are normal, landline numbers charged at standard rates. If your tariff does not offer inclusive calls to landlines, or you are calling at a time of day when charges apply, typical rates are between 6p and 12p per minute (depending on your phone company) plus between 16p and 19p per call for landline calls. If you are calling from a mobile, the cost will be between 20p and 55p per minute (depending on your phone company).
The 0843 prefix is for business-rate numbers. You will be charged 7p per minute for calling this number plus your phone company’s access charge. 0843 numbers are not compatible with “free minutes”.
Contacting Groupon via the Net
The address of the Groupon website is website. After trawling through frequently asked questions (FAQs) and their Help Wizard, you will eventually be offered the possibility of sending the company an email by filling out a form. If you wish to email Groupon directly, write to firstname.lastname@example.org.
Groupon on Social Media
The Groupon Facebook page has over 16,000 likes. Messages sent to the FB page are typically answered immediately with an 81% response rate. Groupon UK is followed by 20,800 people on Twitter (@Groupon_UK). 220,000 professionals follow Groupon’s LinkedIn page, while the company’s YouTube channel has around 8,500 subscribers. 275,000 people are subscribed to Groupon’s Google+ page, 168,000 people follow the company on Instagram, while 11,000 follow it on Pinterest.
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