Contacting Green Flag by Phone
The Green Flag customer service phone number is Freephone 0800 051 0636. You should also call this number if you have had a breakdown and you can use it for lodging a complaint, too. An alternative customer service number is 0141 349 0353. An alternative number for complaints is 0345 246 1558. If you wish to arrange cover over the phone, dial 0345 246 2766. If you are calling from Europe, phone +44 141 349 0516.
0800 numbers are free to call from both landlines and mobile phones. The prefix 0141 is the area code for Glasgow and the surrounding area. 0345 numbers cost exactly the same as calling a friend or neighbour on their home phone. Phone tariffs that come with inclusive minutes or ‘free’ calls to landlines include calls to 0345 numbers in exactly the same way as for normal landline numbers starting 01 or 02. If you don’t have any “free minutes” with your landline package typically you will be charged up to 10p per minute. This can vary significantly depending on what day and time you are making the call. If you call from a mobile and you don’t have any ‘free minutes’ left, typically the cost of calling a 0345 number will be between 10p and 40p per minute.
Contacting Green Flag via the Internet
The Green Flag website is website. The site offers the possibility to chat live with an agent and you can use this chat service to update your car and address, upgrade your cover, renew your policy or get an answer to a query. There is also a list of answers to frequently asked questions (FAQs). The company does not seem to encourage contact via email but if you wish to write, you can use website.
Green Flag on Social Media
The Green Flag Facebook page (@GreenFlagUK) has over 5,000 followers. Almost 7,000 people follow Green Flag on Twitter (@GreenFlagUK). The customer service department monitors the Twitter and Facebook pages from 8.30am to 9pm on weekdays, from 9am to 5pm on Saturdays, and between 10am and 5pm on Sundays. Within those times, messages are typically answered instantly. Green Flag has 130 followers on Google+, while 280 people follow the company on Instagram. Green Flag’s YouTube channel has 170 subscribers.
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