Contacting GPhC over the Phone
The GPhC customer service phone number is 020 3713 8000. If you wish to converse in Welsh, ring the same number and mention either ‘Cymraeg’ or ‘Language Line’. There will be a short delay before your call is answered. An alternative GPhC customer service number is 0870 280 3695. The 0870 prefix is for business-rate numbers; calling this number will cost up to 13p per minute plus your phone company’s access charge. Another option is to contact the GPhC head office, whose phone number is 020 3365 3400.
020 numbers are geographically specific to London (the GPhC is in Canary Wharf in East London). 020 numbers are normal, landline numbers charged at standard rates. If your tariff does not offer inclusive calls to landlines, or you are calling at a time of day when charges apply, typical rates are between 6p and 12p per minute (depending on your phone company) plus between 16p and 19p per call for landline calls. If you are calling from a mobile, the cost will be between 20p and 55p per minute (depending on your phone company).
Contacting GPhC on the Net
The GPhC website is website. The site offers a form to report a concern. There is another form to lodge a complaint against the GPhC customer service department. The website also offers answers to an extensive list of frequently asked questions (FAQs). There is an additional form to fill out if you would like the GPhC to ring you back. If you wish to get in touch by email, write to website.
GPhC on Social Media
The GPhC is active on Facebook. Their page (@TheGPhC) is followed by over 6,400 people. Messages sent to the FB page are answered between 9am and 5pm on weekdays. The GPhC Twitter account is monitored during the same timetable; their Twitter page (@The GhC) has over 14,000 followers. Over 13,600 professionals follow the Council on LinkedIn.
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