Ford Motor Company is an American automaker and the world’s fifth largest automaker based on worldwide vehicle sales. It has dozens of different cars and vans under production in manufacturing centres in many different countries, and a global network of showrooms and dealers.
Contact Ford by phone
Ford asks you to note that in the event of any dispute, as a consumer your first point of contact should be with the seller, whether that was a Ford Dealership or other motor trader. However, in the event that you require advice or assistance from Ford, use one of the contact numbers below. The central telephone number for the UK is: 020 3564 4444. From that number, you will be directed to one of five departments: 1 – Ford Roadside Assistance. If covered by Ford Assistance, call the number above. If outside the UK, call +33 426 298 781. 2 – Ford Accident Management. Had an accident in your Ford vehicle? Call to get assistance in handling claims, vehicle recovery, repair and courtesy car. The service is free and available to all Ford owners. 3 – Customer Service Centre. For general enquiries. 4 – Ford Technical Information. For specific technical information on your Ford vehicle. 5 – Ford Credit, Ford Lease and Ford Insure. This option is for those wishing to discuss auto finance and insurance products. The direct telephone number for insurance quotes is 0330 123 5047. For Fleet specific enquires, contact the Ford Business Centre: 0345 723 23 23.
Contact Ford customer service on the internet
The address for Ford’s internet site is https://www.ford.co.uk . For any general enquiries, or for concerns or issues you may have on your Ford vehicle the email address is for Ford customer services is UKCRC1@ford.com. For all Fleet-related inquiries, the email is firstname.lastname@example.org. If you have queries about availability of components for Ford vehicles, one option is to write to: Ford Component Sales, Warley Central Office, Room GB 1/555, Eagle Way, Warley, Brentwood, Essex CM13 3BW. Links to obtain details of each vehicle in the Ford fleet, from small cars to SUV’s and vans are available on the home page. At the website’s ‘Contact’ page there are links for those with queries about booking a test drive, locating a dealer, booking a service for your vehicle, and obtaining brochures and prices.
To follow Ford on Facebook, the address is www.Facebook.com/forduk/ and for You Tube, go to www.youtube.com/forduktv.
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