Express Insurance is an insurance company that specialises in car and van insurance policies. Their vehicle insurance services provide reliable policies to their large network of customers throughout the UK. As they no longer longer sell bike insurance they have organised their customer service team to deal with their new, existing policies and also to continue to service clients that took out older bike insurance policies with the company.
EXPRESS INSURANCE Telephone
The team at Express Insurance have divided the customer service team, that looks after the old bike insurance policies, into two separate divisions. For customers who took out a bike insurance policy on or after the 1st June 2016, the correct number to contact the team on is as follows: 0800 049 3425. This is a free telephone number and the line is open Monday to Friday from 08:00 to 20:00 on Saturdays, from 09:00 to 17:00 and Sunday from 10:00 to 16:00.
Customers who bought policies on or before the 31st of May 2016 should call the following number 0800 597 0531. Again this is a free telephone number and is available from Monday to Friday, from 09:00 to 17:00, on Saturdays from 09:00 to 14:00.
Customers with existing car and van insurance policies can speak to a member of the customer service team on the following number: 0800 597 0531.
Customers wanting to speak to the team about renewing their insurance policy can call: 0800 597 0531.
Anyone wishing to make a claim on their motor insurance can call the following number: 0800 597 0531.
EXPRESS INSURANCE Customer Service by Internet
The Express Insurance customer service team can also be contacted via their website, www.expressinsurance.co.uk. The Express Insurance website provides ample information about their insurance policies and offers alternate ways to contact the Express Insurance support team.
Customers who would like to make a complaint to the Express Insurance team can do so by emailing the following email address: firstname.lastname@example.org
For all the other enquiries the correct email address is as follows: email@example.com. The customer service team do specify that any query that needs immediate attention should be dealt with via a telephone call. However they do endeavour to respond to all emails within two working days, so response rates to emails are usually very prompt.
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