ESTA, which stands for The Electronic System for Travel Authorisation, is an automated system that determines the eligibility of visitors to travel to the USA and Canada. Introduced in 2007 after the 9/11 Commissions Act, this form was created in order to securely monitor the travellers coming to visit the U.S and to determine who is admissible to travel around the country.
The ESTA UK support team is extremely well trained in order to be able to serve any travellers travelling to America and Canada, from the UK.
The general enquiries number for the ESTA help desk, which is actually located at the U.S Embassy in London is as follows: 0207 499 9000. This is a not a free telephone number but callers calling this number with an inclusive minute package will be able to call this number for free using those inclusive minutes.
Customers needing to call the ESTA support team from outside the UK can call: +44 207 499 9000. This will not be a free telephone number, when calling from outside the UK. Therefore any customers calling this number from outside the UK should check their international calling charges with their phone service provider as international calling charges will apply.
The ESTA customer service team is available, on the above number, from Monday to Friday from 09:00 to 18:00.
ESTA Customer Service by Internet
As the ESTA is an online electronic form the best way to go about filling out an ESTA form, or talking to the ESTA team is by going online to their website, https://esta.cbp.dhs.gov/esta/. The website can be used for a variety of reasons from people wanting to find out more information about the Electronic System for Travel Authorisation (ESTA). Via the website, customers can also gain information on how to properly fill out an ESTA application and can also get information on how long the ESTA application process takes.
The following link, https://esta.cbp.dhs.gov/esta/application.html?execution=e2s1, allows customers to go online and actually do a new application through the ESTA website. The ESTA team have provided really straight forward and easy to follow instructions on how to fill out the form, to make the process as simple as possible for their customers.
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