Essex and Suffolk Water is a regional utility company that supplies tap water and sewerage service to approximately 1.8 million people across the Essex and Suffolk region. Essex and Suffolk water is a highly vigilant water company that places a great focus on educating their customers on economising water usage whilst priding themselves on being at the forefront of modern water provision in the UK.
ESSEX AND SUFFOLK WATER Telephone
The Essex and Suffolk support team is extremely knowledgable about all their water services in order to be able to serve their customers in the Essex and Suffolk area.
The general enquiries number for the Essex and Suffolk help desk is as follows: 0843 504 3727. This is a not a free telephone number so customers will be charged for calls made to this number.
Customers needing to call the Essex and Suffolk support team from outside the UK can call: +44 843 504 3727. This is not a free telephone number, when calling from outside the UK. Therefore any customers calling this number from outside the UK should check their international calling charges with their phone service provider as international calling charges will apply.
Customers who are wanting to make a payment or check their balance can call the following number: 0800 032 3415. This is a free telephone number, so calls made to this number, from inside the UK, will not be charged.
Customers who would like to provide a meter reading can call the following number: 0800 032 3416. This is also a free telephone number and it is an automated service. Therefor any customers that would like to speak to a member of staff can do so by calling the following (not free of charge) telephone number: 0345 782 0111.
The customer service team is available, on the above numbers, from Monday to Friday, 08:00 to 18:00 and on Saturday from 08:00 to 13:00.
ESSEX AND SUFFOLK WATER Customer Service by Internet
Anyone wanting to contact the Essex and Suffolk support team online can also do so by visiting their website, which can be found here at: www.eswater.co.uk. The website offers a wide range of online forms, that can be filled in depending on the kind of customer enquiry.
The Essex and Suffolk support team are also available to communicate with their customers via their active Twitter page: https://twitter.com/eswater
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