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DVSA Telephone Number

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DVSA Telephone Number 0300 200 1188

DVSA is an executive agency, sponsored by the Department for Transport. We carry out driving tests, approve people to be driving instructors and MOT testers, carry out tests to make sure lorries and buses are safe to drive, carry out roadside checks on drivers and vehicles, and monitor vehicle recalls. We employ around 4,600 people across Great Britain including driving, vehicle and traffic examiners, registration and licensing officers, and customer service agents, among others. The latter ones aim to answer 70% of telephone calls within one minute and respond to enquiries and complaints within 10 working days so if you wish to get in touch with us here is all the information you need regarding how to do it.

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DVSA CUSTOMER SERVICE PHONE NUMBERS

For theory test enquiries call: 0300 200 1188, 8am to 4pm.
For theory test booking support, theory and practical test complaints, services offered to driver and motorcycle instructors, and general enquiries, call: 0300 200 1122 (English)/0300 200 1133 (Welsh), 8am to 4pm.
For MOT vehicle testing and approval, vehicle operator licensing enquiries, drivers’ hours, tachographs and vehicles in general, call: 0300 123 9000, 7:30am to 6pm.
For enquiries about Driver Certificate of Professional Competence (CPC), call on: 0300 123 7721, 8am to 6pm.
All calls are from Monday to Friday. For information about call charges: www.gov.uk/call-charges

OTHER WAYS OF CONTACTING DVSA

For theory test enquiries, theory test booking, you can send an email at: customercare@pearson.com
or send a letter to:
DVSA
PO Box 1286
Warrington
WA1 9GN

For driving test bookings and driving and motorcycle instructor services you can send an email at: customercare@pearson.com
or send a letter to:
DVSA
PO Box 280
Newcastle-Upon-Tyne
NE99 1FP

For MOT vehicle testing and approval, drivers’ hours and tachograph enquiries, and vehicle operator licensing enquiries you can email us at: enquiries@vosa.gov.uk
or send a letter to:
DVSA
The Ellipse
Padley Road
Swansea
SA1 8AN
For Driver Certificate of Professional Competence (CPC) write to:
DVSA
PO Box 280
Newcastle-Upon-Tyne
NE99 1FP
or email us at: cpcre@dvsa.gov.uk

For theory test complaints, send a letter to:
DVSA
PO Box 1286
Warrington
WA1 9GN
or an email at: customercare@pearson.com

For practical test complaints, write to:
DVSA
PO Box 280
Newcastle-Upon-Tyne
NE99 1FP
or send an email at: customerservices@dvsa.gov.uk

For general enquiries, write to:
DVSA
PO Box 280
Newcastle-Upon-Tyne
NE99 1FP
or send us an email at: customerservices@dvsa.gov.uk

For general vehicle enquiries, write to:
DVSA
The Ellipse
Padley Road
Swansea
SA1 8AN
or send an email to: enquiries@vosa.gov.uk

SOCIAL NETWORKS

Facebook:
www.facebook.com/dvsagovuk
www.facebook.com/mydrivingtest
www.facebook.com/HighwayCodeGB
Twitter:






YouTube: www.youtube.com/user/dvsagovuk
LinkedIn: www.linkedin.com/company-beta/4997572/?pathWildcard=4997572
Flickr: www.flickr.com/photos/dsagovuk
Blogs:
https://despatch.blog.gov.uk/
https://mattersoftesting.blog.gov.uk/
https://movingon.blog.gov.uk/
https://dvsadigital.blog.gov.uk/

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