Dial Direct is a trading name of BISL Limited, which is part of the BGL Group, one of the UK’s largest insurance providers. The company has provided insurance to more than one million customers. Dial Direct is focused on home and vehicle insurance. Their contact centre is based in the UK.
Contacting Dial Direct by Phone
Dial Direct customer service phone number is 0344 412 2137 for car insurance, 0344 412 2138 for home insurance and 0344 412 2135 for van insurance. If you want a new quote, the numbers to ring are: 0344 871 1694 for car insurance, 0330 018 1162 for van insurance, and 0344 209 0449 for home insurance.
All these lines are open on weekdays from 8am to 9pm, on Saturdays between 9am and 5pm, and on Sundays between 10am and 4pm. The 24-hour UK claims helpline for vehicle insurance is 0344 412 2142. The 24-hour UK claims helpline for home insurance is 0344 412 2140.
0344 and 0330 numbers are a special type of landline-rate phone number used by businesses, government bodies and other organizations. Unlike traditional landline phone numbers, 0344 and 0330 numbers are not linked with specific geographic locations. However, the cost to call them within the UK is always the same as calling a normal home or business landline. They are not freephone numbers. Nevertheless, if your phone tariff offers free calls to landlines at certain times of day, or has inclusive calls or bundled minutes that cover calls to landline numbers, calls to 0344 and 0330 numbers will be included in these deals on exactly the same basis. If not, you will be charge 9p per minute for a call from a landline phone, and between 3p and 55p per minute for a call from a mobile phone.
Contacting Dial Direct via the Internet
The company’s website is website. Here you can find answers to frequently asked questions (FAQs), help with how to make a claim and an explanation of their fraud-prevention measures. There’s also a helpful list of tips and advice to protect your home and ensure a safe driving experience. If you wish to leave feedback on the website, email website.
Dial Direct on Social Media
Dial Direct are not very active on social media and the situation is made significantly more confusing by the fact that a number of other companies in Britain and around the world are also called ‘Dial Direct’. To contact Dial Direct on Facebook go to the BGL Group page (@BGLGroup). They will answer messages from 8.30am to 5pm. FB sites with ‘Dial Direct’ in the name are either for a phone company or unofficial sites. Similarly, Dial Direct seems to rely on their parent company for coverage on Twitter at (@The_BGL_Group). Dial Direct has a LinkedIn page, which is followed by 50 people.
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