DFDS is Northern Europe’s largest shipping-and-logistics company, founded in 1866. The initialism stands for Det Forenede Dampskibs-Selskab, which is Danish for “The United Steamship Company”. DFDS operates a network of 25 routes with 50 freight and passenger ships in the North Sea, the Baltic Sea and the English Channel under the name DFDS Seaways. The company has been repeatedly named both Europe’s and the world’s leading ferry operator.
Contacting DFDS by Phone
DFDS general enquires phone number is 0871 522 9955. This line is open on weekdays between 9am and 5.30pm, on Saturdays from 9am to 5pm, and on Sundays and bank holidays from 10am to 4pm. If you wish to make a booking on one of the Dover to Dunkirk/Calais services, ring 0871 574 7235. This line is open 24 hours a day, seven days a week. However, if you need online assistance, dial 0871 574 7223. This line is open between 8am and 8pm on weekdays and between 8am and 7pm at weekends.
If you wish to make a booking on the Newcastle to Amsterdam service, call 0871 522 9955. For online assistance with your booking on this route, dial 0871 522 9966. These lines are open between 8am and 8pm on weekdays and between 8am and 7pm at weekends. Calls to 0871 numbers to cost 13p per minute plus your telephone company’s access charge.
All enquiries regarding the Newhaven-to-Dieppe service should ring 0844 576 8836. This line is open on weekdays from 8am to 6pm, on Saturdays from 8am to 4.30pm, and on Sundays between 9am and 5.30pm. Calls to 0844 numbers cost 7p per minute plus your telephone company’s access charge.
Contacting DFDS via the Internet
The address of the DFDS website is website. For information about the Newcastle-to-Amsterdam route, email website. If you have an enquiry about the Newhaven-Dieppe route, email website. The company responds to emails within three working days.
DFDS on Social Media
DFDS is active on half a dozen social media sites. Over 26,000 people follow the DFDS Facebook page (@dfds.international). The FB messenger service usually replies to queries within a couple of hours; their opening times are 9am to 4.30pm. DFDS has a following of 18,000 for its British Twitter account (@dfds_uk). Over 14,000 professionals follow the shipping company on LinkedIn. DFDS has just over 700 followers on Instagram but only nine on Pinterest, DFDS’s Google+ account has some 330 followers, while their YouTube channel has around 550 followers.
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